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IT Professional

A Professional IT position where I can help manage, plan, and sell services; maybe provide training and/or desktop support/helpdesk, and/or mentor young IT Professionals; probably a small to mid-sized company initially.

Technical Trainer

North Ridgeville, OH

About Me

Industry:	Information Technology
Occupation:	Technical Trainer
Ideal Companies:	IT Service Companies, Cisco Sales, Service, and Installation.

Education level:	Bachelor
Will Relocate:	No
Location:	North Ridgeville, OH

Work Experiences

6/2008 - 2/2009

Results Engineering

Contractor / Freelance

→ Working as a Technical Project Manager on a large OnBase implementation project in downtown Cleveland, Ohio.. → Managing day to day implementation details across multiple business units covering OnBase imaging/scanning, rollout and workflow (this includes training and periodic configuration; project communication with stakeholders; developing project plans and schedules, reporting, and solving technical challenges.)

11/2007 - 3/2008

Highline Corp.

Individual Contributor

→ Working in a pre-sales proposal/ proof of concept role to help re-engineer business processes with document management solutions using the latest software technology (OnBase, Application Xtender, AnyDoc, Kofax, Formatta) to achieve maximum ROI with customers in banking, healthcare, insurance and business.

6/2006 - 9/2007

Hyland Software, Inc

Individual Contributor

→ Content Management Software Sales (OnBase) targeting medium to large Education organizations on a National level. → Assembling solutions, and all portions of a 12 -24 month average sales cycle; lead generation & follow-up, RFP responses, forecasting and use of CRM software tools to monitor funnel and pipeline. → Customer relations and service, closing sales, product and solution presentations, trade-shows, marketing support, etc

1/2000 - 5/2006

Bedford City Schools

Director / VP

→ Management and P & L responsibility for all district Technology, a staff of seven, & budget of 250k. → Recommending, purchasing, implementation and support of all technology including data system security (Cisco, Sonicwall & Symanetc), DVR Premises Security and Cisco VOIP. → Project Manager for many diverse projects, including non-IT projects. Routinely conducting meetings with architects and vendors to identify and coordinate project resources, maintain project schedules, control project budget, change orders and mediate/negotiate specific conflict resolutions so that the project is on scope, on budget and on time. → Designing, supporting and administering a Cisco LAN/WAN including the complete implementation of a multi-platform/multi-protocol server farm (Windows & Unix with AD & OD), and a FDDI Storage Area Network.

1/1996 - 12/1999

Holcomb's Education Resource

Individual Contributor

→ Performing customer systems engineering, network engineering, trouble- shooting, technical support and training, technical curriculum including networking systems and Servers, for LANs/WANs in multiplatform environments (Macintosh, Windows) in organizations across Ohio and Michigan, Kansas and Nebraska. → Network design, specifications, installation and configuration of all related systems (see above) and associated project management work (subcontractor & vendor management, SOW/Scopes, Change Orders, Resource management, engineering and conflict resolution. → Designing and delivering network administrator training workshops and curriculum for education technology coordinators and technical staff in subjects like Networking Fundamentals, Management, Trouble-Shooting, Lotus Notes Integration and Unix/ OS X Server skills.

3/1990 - 8/1995

Training Systems, Inc

Individual Contributor

→ Delivering multi-tiered, multi-platform training classes in many as 30 different software applications on Windows and Macintosh platforms as a Senior IT Trainer (contractor) for a national government research laboratory. → Delivering 15-17 training days per month with consistently excellent ratings.. → Negotiating training curriculum purchases in excess of $250k per month for my company. → Developing curriculum and training materials for 90% of all training classes to achieve a large ROI for my company.