I am the team lead for our Document Preparation department (retail loans). I type retail loan documents including mortgage refinances, home equity lines of credit, unsecured loans and lines, CD and other securities-secured loans, auto loans, boat loans and RV loans. I am responsible for resolving the Loan Servicing issues, completing the monthly audits for the department, approving and reviewing fixed payment option requests, preapprovals and other special requests. I answer incoming calls, schedule loan closings and upload the loans onto the system.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	10/2005 - Present

SCHOOL	MAJOR	YEAR	DEGREE
UW Stevens Point	Business Administration	2000	Associate Degree

Highlights:

Companies I like:

Robert W Baird, Germantown Mutual, banking or insurance companies

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support

• processor
• audit
• compliance
• lending
• HPML
• HOEPA
• FACT

I have a role of being the team lead for the department, which means I am a main contact for both internal questions and questions that stem from outside the department. My ultimate job is to make sure that all loan document files exiting our department are typed accurately and maintenance any errors. I mae sure others in the department are comfortable with all procedures and keep them on track with their quality and productivity goals.