Senior Residential Property Manager

1/2008 - 11/2008

The Habitat Co. LLC

Manager

• General Property Manager: Oversaw the day-to-day operations of a 40-story (Class A), 955-unit residential mixed-use property with 9 elevators, interior and exterior parking, and a 1,300,000 square foot building envelope. Managed a $7.5-million annual budget (property operations) and a five-year capital investment of $27.6 million for a special assessment, multi-project infrastructure rehabilitation. Directed a 40+-member union staff that performed building/unit maintenance and repairs, parking garage duties, loading dock activities, janitorial work, and housekeeping; supervised a 5-member office staff. Performed hiring, employee evaluations (performance reviews), and disciplinary activities (including terminations). Provided oversight and support to association management, related collections, owner/tenant customer service, administrative work, business development, regulatory compliance, union relations, city and state inspections, and project integrations. Identified and contracted multiple vendors for materials and services; established projects, timelines, and budgets. Wrote, prepared, and reviewed numerous RFPs; negotiated contracts, oversaw deposits and accounts payable activities, ensured contract compliance, and resolved project issues. Shared operational oversight of the property with a nine-member Board of Directors; coordinated Board of Directors’ meetings and the annual election. • Implemented an automated work order request and completion system (Yardi) for work orders, accounts payable, electronic invoice batch management, accounts receivable, and resident information data management.

3/2003 - 1/2008

Wirtz Realty Corporation

Manager

• Property Manager: Provided leadership to the daily operations of residential property groups responsible for 6 (15- to 20-story) buildings, 2 (10-story) buildings, and 11 walk-up properties. Managed a 55-member union staff. Oversaw lease management, lease negotiations, applicant review approvals, and lease renewals—resident retention. Managed building maintenance coordination, oversight, and review—apartment unit rehab review, project planning, construction management, and contract administration. Coordinated contractor bidding and the completion of capital improvement projects. Built and developed network relationships between leasing staff and independent real estate brokers. • Served as the owner representative for elevator modernization projects valued at $1.5 million—passenger cab and service cab interior rehab, design, and decoration; maintained project oversight and control.

12/2002 - 3/2003

FMHC Telecom Group, Inc.

Contractor / Freelance

• Provided direction and support to quality assurance activities regarding wireless communication equipment on various projects for this real estate consultancy to the communications industry—leveraged expertise in project management and wireless construction. Conducted site surveys, managed vendors, prepared and submitted field reports, and participated in weekly status meetings. Coordinated site modifications, contractors, and bid walks.

8/1999 - 10/2001

Wireless Facilities, Inc.

Manager

• Provided consulting to wireless telecommunications companies involving site acquisition and zoning for a territory that included IL, MI, IN, OH, and KY. Developed strategic plans for the implementation of site acquisitions within Project Development. Worked with site acquisition specialists, developing skills to research geographic areas, meet/greet property owners, and sell lease agreements. Aligned and adapted site acquisition and leasing procedures to meet project specifications (e.g. straight lease, lease with options, and co-locations). Assigned and established priorities with leasing, zoning, pre-construction, and RF engineering to meet client criteria. Assisted in final lease negotiations with individual landlords, rooftop/third-party managers, and co-location carriers; reviewed pre-construction drawings and obtained landlord signatures. Examined current leases for third-generation equipment amendment requirements. Prepared sites for pre-construction activities and maintained landlord contact throughout construction/retrofit. Provided project updates and milestone projections. Ensured conformance with expense policy and administered approved incentive plans and/or disciplinary actions (staffing levels up to 65 people). • Participated in various projects in consulting roles: Leasing/Zoning Manager for Nextel Communications (Chicago, 2001), Senior Leasing Manager for Nextel Communications (Detroit, 2001), Leasing Manager for Metricom Inc. (Chicago, 2000-2001), Site Acquisition Manager for VoiceStream/T-Mobile (Chicago, 1999-2000).

8/1991 - 8/1999

The Chicago Housing Authority

Manager

• 1996-1999: Selected from 103 building managers to manage diverse projects, including identifying a cellular communications rooftop management vendor and coordinating decisions on cell-site design. Supervised 15 (20-year) contracts, each valued at $22,000 annually, totaling ~$6.6M. Performed strategic analysis and planning, business relationship building, and project coordination and implementation activities. Provided initial team analysis of demolition site criteria selection and initial privatization criteria of on-site building operations. • Ensured compliance with HUD regulatory guidelines by monitoring and recording operations group performance; submitted weekly and monthly statistical and narrative reports for use by strategic management, analysis, and planning groups. Established policies/procedures and reporting for operational divisions. Property Manager, 1991-1996: Served as Senior Building Manager for 14 senior citizen high-rise complexes. Supervised on-site staff and daily operations with ~60 employees at all sites. Managed the heating plant, plumbing electrical risers, building operations, and apartment unit maintenance. Was responsible for on-site HUD leasing and lease renewal recertification, unit repairs and maintenance, unit rehabilitation, and vendor relationships. Interfaced with building resident groups on a monthly basis. • Maintained a 2% or less accounts receivable for rent collections (three continuous years) and a 3% or less vacancy rate.

1988

Bachelor Degree

Minnesota State University - Moorhead

• Finance