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Supervisor
I am looking for a company that I can lend my experience and to grow with the company.
Supervisor
About Me
Industry: |
Management & Business |
---|---|
Occupation: |
Supervisor |
Education level: |
High School/GED |
Will Relocate: |
No |
Location: |
Oklahoma City, OK |
Work Experiences
3/2000 - 3/2009
Bank of Oklahoma
Manager
- • Managed paperwork on all bankruptcy filings.
• Restructured loans to bring into compliance with bankruptcy court.
• Participate in monthly charge off meetings.
• Collections on 10-120 day past due accounts.
• Supervised 5 administrative employees in the Dealer Financial Services
Department.
• Trained all new employees on policies and procedures.
• In-bound and Outbound Call Center.
• Accounts Payable.
• Process Deferments and Due Date Changes.
• Conducted monthly staff meetings.
• Maintained daily delinquency reports for the department.
• Monitored calls for coaching.
• Assist Customers in filing GAP claims, Cancelling Credit Life/Disability
with dealers.
• Attended numerous seminars, training programs and conferences.
(CBA Conference, How to be a Dynamic Trainer, Collection and the Law,
Management Development Program)
11/1999 - 1/2000
CAC
Entry Level
- • Responsible for locating new phone numbers and addresses to assist in all
collections processes
7/1996 - 10/1999
CIT Group
Entry Level
- • Collected and negotiated with customers in resolving past-due delinquency.
• Referred accounts for Field Call or Repossession
• Maintained daily delinquency reports for the department.
• In-bound and Outbound Call Center
Education
2009
Bachelor Degree
University of Phoenix
- Management
1995
High School/GED Degree
Yukon High School
- General Education