English Language & Literature Teacher

9/2008 - Present

Individual Contributor

• • Provide training for enterprise level software independently, locally and customer sites. • Prepare training materials and lesson plans for all trainings. • Make sure all equipment (computers, monitors) is running properly prior to training. • Maintain list of training activities and attendees of training. • Provide status reports and updates at team meetings on all training activities. • Provide input and support to project team for project plans (Statement of Work, Requirements, Scheduling, Timelines, Scope, Cost, Resources) • Meeting with customers to assess, research and gather immediate and long-term technology requirements and capabilities. • Assist in development, maintenance and scheduling of project plan. • Create Standard Operating Procedures Skills used: MS Project, Project Management, MS Visio, Leadership

2/2005 - 9/2008

Family Victory Fellowship

Manager

• • Manage and plan events (including planning, budgets, deliverables, training, staffing, and lessons learned) • Assist with the preparation, review, monitoring, approval and management of company’s annual budget. • Assist with budget management of all events and special projects. • Oversee the performance of administrative and leadership activities. • Prepare executive meeting materials, presentations, agendas, and minutes. • Create policies, processes, and procedures to increase level of effectiveness and efficiencies of the organization. • Coordinate training events and opportunities for staff development. • Provide motivation leadership and teamwork training to senior leadership, 25 department leaders and over 200 volunteer staff. • Facilitate effective oral and written communication among all personnel associated with projects, planning and events. • Launch strategic plans for volunteer involvement and membership retention. • Meet with local community organizations and leaders to develop partnerships to assist with community endeavors and meet individual family needs.

11/2002 - 1/2005

Handleman Company

Individual Contributor

• • Served as technical lead analyst on projects and work requests along side management. • Led technical team (EDI, AS400, PC, Mainframe) and others on projects. • Created weekly status reports of project progress including investigation, requirements, design, building, testing and implementation. • Led team of programmers in knowledge of system and systems flow. • Responsible for front-line support of critical applications. • Subject matter expert for inventory reporting system and production system • Worked with the business to understand the business functions and requirements for the work requests, projects and single stream processes. • Developed solutions that meet the needs of the business, working within all phases of the SDLC to include defining the requirements, conducting analysis and design, and developing design specifications on work efforts of small size and complexity, focusing on work requests and single stream processes. • Provided 24-hour production support for complex mainframe system.

1993

Bachelor Degree

Kentucky State University

• Computer Science