Description
Qualifications Summary: * Dynamic and reliable professional with extensive experience in managing collections and credit programs including negotiations and restructuring loan re-payments. * Service focused, adept in delivering world-class customer service with proven ability to thrive in busy environment. * Strategic thinker and effective decision-maker recognized for ability to lead productive teams and exceed collections and customer service goals while ensuring execution of all quality and corporate operations policies. * Proactive and results oriented with effective interpersonal and communication skills, and experienced in working with different teams and individuals at all levels from diverse cultural and socio-economic backgrounds. * Proficient user of MS Office (Word, Excel, PowerPoint, Pivot Tables, vLookUp functions/formulas, Access and Outlook) Oracle Sales Cloud, AB Solutions Software, WDS, QuickBooks, Lotus Notes and Word Pro.