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RssApplication Support

I am looking for a position that enables me to build on my previous programming experience (C++ and Java) at a leading telecom company and Sharepoint knowledge as a leverage with future experience as I pursue completing a BSCS degree.

Application Support

Garland, TX

About Me

Industry:

Information Technology

Occupation:

Application Support
 

Education level:

Associate

Will Relocate:

Yes

Location:

Garland, TX

Work Experiences

3/1998 - 1/2009

Tektronix

Individual Contributor

  • Primary: Analyze and debug assigned reported issues using MFC and C++. Secondary: Designed, implemented, debugged, and tested modules for telecom protocol analysis using 2 distinct proprietary languages. Scheduled software releases for Decode software Administered development databases in Visual Source Safe, and Subversion Trained new hires both internal to Decode Group, and members of Test and Tech Support who directly interacted with the Decode software. Created and maintained all design and release documentation using Excel, Word, and Framemaker. Interfaced with Product Line Management, and Application Software Development groups on design, implementation, and testing of new projects. Based on feedback from these groups Manufacturing and Tech Support, created and updated procedures to more efficiently managing the Decode Software. Performed code reviews Wrote formal training materials for 2 proprietary l languages to enable other employee to train new hires-- manuals for students (using Framemaker) and instructor materials (using PowerPoint).

12/1991 - 2/1998

Various Office Management Jobs

Contractor / Freelance

  • Performed administrative assitant and office management roles both for family owned and then contract. Details available on request. Proficient with Windows Office Suite (Except for Access, only basic proficiency with Access) Schedules Track Expenses, etc.