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Application Support
I am looking for a position that enables me to build on my previous programming experience (C++ and Java) at a leading telecom company and Sharepoint knowledge as a leverage with future experience as I pursue completing a BSCS degree.
Application Support
About Me
Industry: |
Information Technology |
---|---|
Occupation: |
Application Support |
Education level: |
Associate |
Will Relocate: |
Yes |
Location: |
Garland, TX |
Work Experiences
3/1998 - 1/2009
Tektronix
Individual Contributor
- Primary:
Analyze and debug assigned reported issues using MFC and C++.
Secondary:
Designed, implemented, debugged, and tested modules for
telecom protocol analysis using 2 distinct proprietary
languages.
Scheduled software releases for Decode software
Administered development databases in Visual Source Safe,
and Subversion
Trained new hires both internal to Decode Group, and
members of Test and Tech Support who directly interacted
with the Decode software.
Created and maintained all design and release
documentation using Excel, Word, and Framemaker.
Interfaced with Product Line Management, and Application
Software Development groups on design, implementation,
and testing of new projects. Based on feedback from these groups Manufacturing and Tech Support, created and updated procedures to more efficiently managing the Decode Software.
Performed code reviews
Wrote formal training materials for 2 proprietary l
languages to enable other employee to train new hires--
manuals for students (using Framemaker) and instructor
materials (using PowerPoint).
12/1991 - 2/1998