Results Driven Manager

christopher smith 202 Ascot Lane ( Torrington, Connecticut�06790 ( cs01142@hotmail.com ( (860) 489-5546 General Manager with over twenty years of management experience and a solid reputation for helping companies enhance their profits and productivity. management supervisor administration DIRECTOR SUMMARY OF QUALIFICATIONS Profitable management skills that have helped companies increase their revenue, decrease their expenses, and boost efficiency. Award-winning management skills; Earned state and regional awards and used leadership skills to help companies reach the top percentile. Recognized success in employee retention and development; Skilled in helping employees reach their full potential in their profession. Dependable communication capabilities that provide guidance and motivation for employees and build strong manager/employee relationships. Noteworthy ability and experience in educating and instructing other employees in the field of management. Professional Experience general manager July 1998-Present rent-a-center Bristol, Connecticut The largest rent-and-own company in the world with over 3,000 locations. With an annual revenue of $2.906 billion (2007), the company helps people in the use and ownership of durable goods that they normally would not be qualified for due to financial circumstances. Supervised the store and its 5 employees, increased sales, maintained a stable work environment, and taught several classes to regional store groups; Resolved collection and service issues. Earned award for the top store in the state for 2006 and several monthly regional awards; Helped store become the top 10% (2007 and 2008); Assisted store in earning annual revenue of $1 million. Additional EXPERIENCE Regional Supervisor, A.V.M of Ct. D.B.A Pewter Pot, Southbury, Connecticut, July 1989-June 1996 Education And Training training and accomplishments Westfield State College, Westfield, Massachusetts, 1975-1978 Attended college for 3 years, studying the field of Sociology; Earned 98 credits christopher Smith cs01142@hotmail.com (860) 489-5546 Page 2

General Manager

Torrington, CT