Linster Dennis

1/2008 - /2009

Accenture

Individual Contributor

• Sr. Consultant-Project Manager- (Current Project – Radiology/Charge Service PM- Implementing (RadNet(RIS), Powerscribe, PenRad, Emagien PACS, Charge Service, Scheduling) Accenture, Houston, TX (2008-Present) • Review, assess, and manage project timeline, scope of work (SOW), project plan, budget, and execution per agreement. • Efficiently and competently manage problem resolution, change requirements, missed deadlines, etc. Establish ‘go-to-green’ plans, and bring the team back on plan or create a new plan with the assistance of key stakeholders. • Translate customer requests into applications reporting specifications, to develop applications and reports. • Assist in determining and resolving application and system problems • Conduct weekly/bi-weekly status meetings to allocate necessary resources, assign milestone dates, and monitor project status. • Manage day-to-day operational aspects of project and scope using Share Point to identify customer requirements and effort associated with implementing those requirements. • Isolate risks, propose courses of action, and evaluate/update project status to project team, stakeholders, and senior management, thereby ensuring goals are accomplished within time/cost constraints and agreed quality standards. • Participate from start to finish in analysis, requirements planning, solution design, implementation, testing and deployment of live healthcare information systems. • Articulate design rationale and function strategy as it directly relates to accomplishing goals set out. • Explain the technology to the proposed solutions to clients and others, when applicable. • Analyze customer work and/or business process flows and actively participate with reengineering their departmental work. • Propose and Performs Map and Gap analysis and recommend solutions to bridge the gap • Help analyze impact of proposed solution on existing technology platforms • Assist in the review of enhancements and projects after implementation to ensure compliance to specifications and meeting goals of the effort • Develops and modifies system architectural strategies and designs, to meet functional and technical requirements

1/2007 - /2008

Perot Systems

Individual Contributor

• Experienced in managing full life cycle and multiple implementations of large complex environments. • Analyzed “current state” departmental and patient workflows; developed future state operations blueprints; and implemented appropriate best practice polices and procedures. • Reviewed, communicated and managed Clinical Transformation plan activities/resources, including variances to plan. • Provided project leadership and guidance by leading the development of execution strategies with clients, implementing application software, building databases, training end users, troubleshooting issues and engaging in project assignments crossing multiple product lines. • Strong understanding of system development life cycle and process reengineering • Develops and modifies system architectural strategies and designs, to meet functional and technical requirements. • Involved from start to finish in establishing project scope, budget, analysis, requirements planning, solution design, implementation, testing and deployment of live healthcare information systems. • Expert in integration and systems testing for Scheduling, Registration, SurgiNet, General Lab, Charge Service, FirstNet, PowerChart, Radiology/PACS and Pharmacy processes/applications. • Scheduled tasks, deadlines, and milestones for all stakeholders and resources using Gantt charts and provided detailed milestones for all parties. • Propose and Performs Map and Gap analysis and recommend solutions to bridge the gap. • Analyze customer work and/or business process flows and actively participate with reengineering their departmental work. • • Help analyze impact of proposed solution on existing technology platforms • Assist in the review of enhancements and projects after implementation to ensure compliance to specifications and meeting goals of the effort • Translate customer requests into applications reporting specifications, to develop applications and reports. • Assist in determining and resolving application and system problems

2/2005 - 4/2007

Cerner Corporation

Individual Contributor

• • Identified exposures, provided direction, and reviewed/updated project status with project team, stakeholders, and senior management. • Analyzed “current state” departmental and patient workflows; developed future state operations blueprints; and implemented appropriate best practice polices and procedures. • Improved operational readiness by facilitating internal and client change management. • Help analyze impact of proposed solution on existing technology platforms • Provided project leadership and guidance by leading the development of execution strategies with clients, implementing application software, building databases, training end users, troubleshooting issues and engaging in project assignments crossing multiple product lines. • Developed test plans, aided clients in executing integration and regression test plans, and oversaw automated testing for application product functions. • Maintained expert proficiency with integration and systems testing for Scheduling, Registration, SurgiNet, FirstNet, Core, Charge Service, General Lab, PowerChart, Radiology/PACS and Pharmacy processes and applications. • Analyze customer work and/or business process flows and actively participate with reengineering their departmental work

12/2003 - 2/2005

Time Warner Cable

Individual Contributor

• • Performed advanced troubleshooting for DNS/MX record issues, connectivity to proxy servers, and IOS of CPE/Cisco routers. • Configured IOS of CPE/Cisco routers, establish commercial domain ram servers, and set up customer MX records. • Provided technical assistance and support for Road Runner Business Class web hosting services, including, but not limited to hosting, email set-up/forwarding, DNS registration/transfer, and e-commerce. • Effectively assisted Road Runner Business Class Sales Staff in closing deals by consulting customers on products/service features and use during sales calls. • Ensured the quality of PC service calls and conduct quality assessments on established installations/trouble calls. • Utilized technical and problem-solving skills to resolve complex service/installation calls and ensured compliance with the system standard.