Results Oriented Entrepreneurial Executive

4/2005 - Present

Self-Employed

• • Developed annual budgets and monitored P&L to ensure budgets were successfully executed maintaining a 15-18% net profit. • Generated sales averaging 60 bookings and $15,000 in revenue per week. Sales were generated from various sources including: client visits, on-site estimates, trade shows, and telephone sales. • Directed office operations including strategic planning, staffing, policy creation/implementation, scheduling and dispatch, and customer service ensuring 99.8% customer satisfaction. • Developed, executed, and monitored annual marketing plan averaging 6:1 return on investment for all consistent marketing sources. • Spoke on “Panel of the Pro’s” for 300+ attendees at a 2006 National Convention highlighting “Keys to Business Success”. • Received 7 business awards including Fastest Growing New Business. • Met all requirements for and obtained Virginia Class A Contractors license.

1/2003 - 4/2005

National Electronic Warranty

Director / VP

• • Strategic and operational responsibility for the IT organization with a budget of $6 million and 10 personnel supporting all users across locations. • Developed and implemented Disaster Recovery and Business Continuity programs ensuring minimal downtime for critical applications in event of catastrophic situations. • Spearheaded the seamless centralization of servers to an in-house data center resulting in reduced overhead expense and increased system availability. • Developed and implemented project lifecycle strategies and techniques. Established detailed project plans and clear metrics to track project schedules, delivery, quality of service, and budgetary parameters. • As Chief Security Officer, instituted the security framework through policy and infrastructure hardening that enabled successful completion of Visa CISP and E&Y security audits, opening the door to incremental revenues.

1/2000 - /2003

KPMG

Director / VP

• • Effectively directed infrastructure service and delivery for 60 offices in the eastern region. Managed a budget of $10 million and a staff of 20. • Formalized project management methodologies, ensuring on-time/at-budget project deliveries. • National program lead in defining the processes and technical framework used during the acquisition of multiple Arthur Andersen facilities. Project lead in the assimilation of the Arthur Andersen personnel in the eastern region. • Managed the deployment of 15 large KPMG facility and infrastructure build-out projects. Ensured all business requirements were met and projects were delivered on-time and within budget. • Project lead overseeing the separation of KPMG and BearingPoint facilities and technology infrastructure. Separations were completed on-time and provided a non-disruptive transition of operations for both organizations.

1/1998 - 1/2000

IMCI

Director / VP

• • Defined architectures deployed in data center ensuring hosted applications were redundant, secure, environmentally controlled and monitored 24/7. • Collected client requirements and recommended technology solutions based on clients budgets to best support client applications. • Developed operational processes and procedures used to ensure clients SLA’s were met. • Managed project lifecycles ensuring: client service level requirements were met, applications met or exceeded defined quality of service, and projects were completed on time and within budget.

2002

Bachelor Degree

Almeda University

• Information Systems

1985

Associate Degree

CCAF

• Electronic Systems