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About Me
Industry: |
Travel, Hospitality & Restaurant |
|---|---|
Occupation: |
Travel Counselor |
Highlights: |
made Whos Who in American Women. Was agent of the months many times in all companies I worked with. Was star performer with American Express several times. |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
San Antonio, TX |
Work Experiences
10/2000 - 1/2009
American Express
Entry Level
- Coordinated Action Desk handling debit memos, customer service issues, and quality controling agents records. Implemented Topaz awareness to reduce debit memos and air savings by locating the lowest air fare using appropriated contracted discounts. Coordinated and serviced domestic and international corporate travel.
3/1997 - 10/2000
Arrington Travel/Membersworks
Entry Level
- Provided customer service and reservations for corporate and leisure travel. Worked with ticketing and resolved customer complaints. Made packages for our clients both domestic and international. Promoted to Lead Agent.
8/1994 - 3/1997
International Tours of Hillcroft
Entry Level
- Coordinated complete itineraries for corporate and leisure travel. Involved with domestic and international travel including air, hotels, cars, and packages, Involved with bus trips for senior citizen.
1/1993 - 8/1994
Ultrair
Entry Level
- Promoted to ticketing department. Created group travel department for Ultrair. Assisted with daily reports, send DRS to all airlines, trade shows, barter tickets, and arc reports.
12/1987 - 12/1992
Continental Airlines
Entry Level
- Acquired knowledge and skill in selling airlines reservations. Assisted clients with fares for domestic travel and helped with customer service. Awarded round table several times.
Education
1979
Bachelor Degree
Southwest Texas State University
- recreation courses parks and wildlife
1974
High School/GED Degree
San Marcos High School
- regular coursed to graduate
