Secretary

Industry:	Clerical & Administrative
Occupation:	Secretary
Education level:	Associate
Will Relocate:	Yes
Location:	Lansing, MI

3/2008 - 2/2009

Hayes Green Beach Hospital

Individual Contributor

• Medical Receptionist. Duties include greeting and registering patients, answering and routing phone calls, data entering of physician orders and information for ER visits, copying, and other assignments as assigned.

11/2007 - 3/2008

Robert Half International

Individual Contributor

• Hospital Medical Receptionist for Hayes Green Beach Hospital – 1/2008 – 3/2008. Duties include greeting and registering patients, answering and routing phone calls, data entering of physician orders and information for ER visits, copying, and other assignments as assigned. Executive Assistant for Capital Area Health Alliance – 11/2007 – 12/2007. Duties included answering and routing phone calls, addressing questions and concerns regarding the alliance events, and maintaining Excel spreadsheets, and filing systems. Duties also included creating, handling, and sending all mail and e-mail correspondence, and other assignment as assigned by the Executive Director.

8/2007 - 11/2007

Snelling Staffing Services

Individual Contributor

• Receptionist for Utah Fire Equipment. Duties included answering and routing phone calls, addressing questions and concerns regarding invoices and payments. Duties also included accounts receivable responsibilities including entering customer and invoice information into Cyma for Windows, printing and mailing invoices to customers, processing credit card payments, and other assignments as assigned.

4/2003 - 8/2007

Watson Pharmaceuticals

Individual Contributor

• Regulatory Operations Assistant - 10/2005 – 08/2007. Duties included compiling and preparing formal documents to FDA and other international regulatory agencies. Responsible for maintaining FDA correspondence database with new FDA correspondence and electronic filing/archiving. Collaborating with corporate office in the investigation of complaints. Assisting the department with regulatory projects as needed. Quality Compliance Complaints Coordinator - 06/2003 - 04/2004. Interim position concurrent with data entry duties. Duties included receiving, reviewing, assigning and coordination of complaint investigations for products produced on-site, complaint investigation tracking in Access, regular correspondence with corporate office regarding complaints, compilation of monthly, quarterly, semi-annual, and annual reports for complaints received, other duties as assigned. Quality Assurance Data Entry Clerk - 04/2003 - 10/2005. Promoted within the department. Duties included tasks such as correspondence, filing, Excel data entry, investigating Quality Variances monthly, issuing and updating of pharmaceutical controlled forms and manuals, compilation of QA information for Annual Product Review and Semi-Annual complaint trend reports, and other projects as assigned.

11/2001 - 2/2003

Thomas M. Cooley Law School

Individual Contributor

• Assistant to the Registrar. Duties included receiving, processing, and monitoring Undergraduate transcript status, helping students with class schedules, processing Honor Code and Policy Procedure forms, as well as on-site, telephone, and written communication with prospective and current students. Duties also included interacting with multiple departments on a regular basis.

3/2000 - 10/2001

Religious Service Mission

Individual Contributor

11/1998 - 3/2000

Republic Bank Corporation

Individual Contributor

• Commercial Loans Processor/Administrative Support of VP of Commercial Credit. Duties included entering collateral tracking information for Republic Bank’s commercial loans, sending past due notices to borrowers and guarantors, tracking and updating insurance policies for collateral, phone work, and other clerical tasks to support of Commercial Credit Vice-President.

1/1998 - 10/1998

First Security Bank

Individual Contributor

• Accounts Payable Clerk. Temporary employee duties included coding and processing invoices and employee expense claims for the states of Utah and New Mexico and for Crossland Mortgage Company, customer service, data entry, researching payment problems, and other clerical tasks.

2008

Associate Degree

University of Phoenix - Online

• General Studies

1997

High School/GED Degree

East Lansing High School

• General

Microsoft Word, Microsoft Excel, Microsoft Access, WordPerfect, GroupWise, Lotus Notes, Internet, PowerPoint, TrackWise, A/S 400/Rally, Outlook Express, Filemaker, Procomm Plus, Windows XP