An administrative assistant with a strong background providing administrative support in a fast-paced, multi boss situation, with an emphasis in customer service (internal and external). Excellent skills in communication, organization and prioritization,

8/2008 - 1/2009

Gartner Buick Hyundai Saab

Manager

• Creating and maintaining ebay auctions of vehicles. Also responsible for contacting customers interested in vehicles both by email and by phone, and completing the sales of the cars.

12/2006 - 8/2008

Naperville Eye Associates

Entry Level

• Front desk responsibilities include greeting patients, doing check in and check out, and scheduling appointments, both in person and by phone. Also responsible for opening and closing clinic, and having basic knowledge of medical terminology.

6/2001 - 4/2006

Crate and Barrel

Entry Level

• Taking Catalogue/gift registry orders, answering customer service calls via phone and email, compiling information from the monitoring stats for the Order Entry and Customer Service staff. From this information and their attendance records I put together schedules, organized meetings and training classes, tracked statistics for performance reviews. Heavy vendor contact including organizing samples to be sent to customers, composed correspondence, (letters and email) and trained new hires for the department.

2005

Bachelor Degree

Benedictine University

• Social Science