As a profitable leader and strategic change agent offering 20 years of progressive success within the retail industry, I am now seeking to join a company such as yours as an operations manager. I am a revenue-driven team player possessing a track record of improving revenues, maximizing profits, realizing operating savings, and earning top store ranking, and I am confident I would add immediate value to your operations. Over the course of my career, I have held such positions as Operations Consultant, General Manager, Operations Manager, and Service Manager. A few accomplishments from these and similar roles include: • Maximizing profits through establishing a pricing structure (Thunder Road Marine). • Increasing sales by securing new product lines. • Improving the CSI rating from 68% to 96% in the Nashville location; maintaining a 96% CSI rating at both locations (Tracker Boat Center/Bass Pro Shops). • Realizing yearly operating savings of $275K by consolidating 3 locations into 2. • Maintaining finance department penetration at 4.5%, ranking in the top 5 of 70 stores. • Increasing sales from $2.2M to $5.3M in 3 years by developing and executing a sales plan (Travis Boating Centers). • Being recognized as the #1 store in sale of extended warranties as percentage of sales. • Improving sales from $890K to $2.2M within a 2-year period (Southeastern Marine).

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