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Rss13 Years of excelling in Management position in a variety of environments

I am looking for an opportunity that will allow me to use my experience to continue to learn new skills and grow within the company.

Manager

About Me

Industry:

Management & Business

Occupation:

Manager

Highlights:

Parter of he month Recognized for exceeding client satisfaction Repeatedly recognized for displaying corporate values

Ideal Companies:

Call Center/Customer Service- Any, Utility Billing - Any
 

Education level:

Associate

Will Relocate:

No

Work Experiences

2/2006 - Present

(private)

Manager

  • Managing 7+ employee's performance, obtaining 6000 electronic invoices monthly, researching missing 8000 invoices monthly, processing over 70,000 invoices including A/R, A/P, audit, and research.

11/1995 - 1/2006

Convergys

Manager

  • Managing to call center metrics such as service levels, ASA, handle times, etc Managing performance and feedback to 20-25 employees, cost savings analysis, day to day interaction with client contacts, process improvement projects, meeting management and action planning

Keywords