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13 Years of excelling in Management position in a variety of environments
I am looking for an opportunity that will allow me to use my experience to continue to learn new skills and grow within the company.
Manager
About Me
Industry: |
Management & Business |
|---|---|
Occupation: |
Manager |
Highlights: |
Parter of he month Recognized for exceeding client satisfaction Repeatedly recognized for displaying corporate values |
Ideal Companies: |
Call Center/Customer Service- Any, Utility Billing - Any |
Education level: |
Associate |
Will Relocate: |
No |
Work Experiences
2/2006 - Present
(private)Manager
- Managing 7+ employee's performance, obtaining 6000 electronic invoices monthly, researching missing 8000 invoices monthly, processing over 70,000 invoices including A/R, A/P, audit, and research.
11/1995 - 1/2006
Convergys
Manager
- Managing to call center metrics such as service levels, ASA, handle times, etc Managing performance and feedback to 20-25 employees, cost savings analysis, day to day interaction with client contacts, process improvement projects, meeting management and action planning
