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Aparna K

Operations Manager

Occupation:

In Between

Education Level:

Master

Will Relocate:

YES

CollapseDescription

To secure a Sr. Management position in a high growth company with considerable advancement opportunities.

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CollapseAccomplishments

Highlights:

• In addition to routine job, 100% achievement of quarterly goals which is been appreciated by VP. • Managing 24 * 7, L2 and L3 support with the assistance of 6 professionals working offshore. • Based on time zone 12 hour cycle designed for on call system. The same is implemented for ODO. • Introduced and implemented refined User Requirements Gathering techniques. • Defined Database and coding standards. (Now implemented across the company) • Introduced the concept Risk Estimation, Mitigation and Management in the company. • Certificate of Appreciation from IBPS for suggestions in Work Management. • Designed automated system of Supply Chain Management for Stores & Purchase department. • Conducted Orientation program of MS-WORD for colleagues.

Companies I like:

MNC's, BPO's, Banks, IT Customer services companies etc.

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