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customer service and sales
I am looking for a possition with lots of customer contact. I enjoy working with customers face to face. I would like a possition that has a variety of responsibliities and challenges. I have always enjoyed the hospitality industry but have found that skills translated well into other industries. I have been successful with inside sales but would love to try outside sales.
Customer Service Manager
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Manager |
Highlights: |
Foley's Department store Star Award for sales Radisson Inn North: Employee of the year Ford Credit: Attendence awards many |
Ideal Companies: |
Marriott, Sheraton, Hobart, Sheraton, or even smaller restraunt or hotel ompanies. |
Education level: |
Associate |
Will Relocate: |
Yes |
Work Experiences
3/2003 - 8/2008
Ford Motor Credit
Individual Contributor
- I collected accounts current at various stages of delinquency, controlled a credit loss budget, used various computer programs, as well as managed specialty accounts and spoke to customers via various phone systems.
11/1996 - 10/2000
Radisson Inn North
Manager
- I worked in all functions of the hotel front office, guest services, reservations supervisor, night auditor and front office manager. I received specialized training from Radisson University in Reservation management and various Front office functions. As front office manager I was involved with sales promotions, yield management, front office sales projections and record keeping, and hiring, training, motivation and evaluating front office staff. I was responsible for the hotel data base and supervised the reservation supervisor and the night auditors
Education
1978
Associate Degree
Purdue University
- Institutional Management
1973
High School/GED Degree
East Noble High School
- Business and Home Ec.
