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Experienced Help Desk Specialist
I am seeking a permanent position with a stable company supporting end users or clients on a medium to large network. I would welcome the opportunity to advance my career to the network support level or possibly as a document writer and trainer.
Help Desk Specialist
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Help Desk Specialist |
Highlights: |
President's Club at Ohio Institute of Technology CompTIA A+ Certification CompTIA Network+ Certification Certified in Windows Vista installation and advanced support Instrumental in writing several procedural documents in the Help Desk area and for ISO9000 Certification. |
Ideal Companies: |
Insurance, Health Care, Education |
Education level: |
Specialist |
Will Relocate: |
No |
Location: |
Columbus, OH |
Work Experiences
12/2003 - 11/2008
Safe Auto Insurance Co.
Individual Contributor
- • Support end users both locally and remotely.
• Configure and place desktop PC’s and laptops, monitors, keyboards mice and scanners.
• Maintain network connected printers.
• Instrumental in decision to purchase Issue Tracking Software to save company time and money.
• Train and assist fellow technicians in their job functions.
5/1996 - 5/2003
Micro Industries
Individual Contributor
- Build and test prototype processor boards
7/1984 - 2/1996
