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Ellen I

Help Desk Specialist (100% phone support)

Occupation:

Help Desk Specialist

Location:

Worcester, MA

Education Level:

Associate

Will Relocate:

No

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The Job I'm looking for is Help desk Support position. Helping people with there hardware, software and network problems. I'm willing to start from the bottom - Just answering the phones and putting the calls in the ticketing system for the IT Department. First shift, Monday - Friday, Hours between 7 a.m. to 5 p.m.

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COMPANY POSITION HELD DATES WORKED

Cincinnati Bell Tech Solutions/GEAE (Confidential) 12/2003 - 1/2004
U S Filter (Confidential) 8/2002 - 9/2002
IBM at Lucent Technologies (Confidential) 7/2000 - 3/2001
Raytheon Systems Company (Confidential) 5/1999 - 1/2000
Department of Education (Confidential) 12/1998 - 3/1999
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SCHOOL MAJOR YEAR DEGREE

Computer Processing Institute Electronics/Computer Repair/Networking 1995 Trade School Degree
Endicott College Science 1977 Associate Degree
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