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Energetic Manager Seeks Advancing Career

I want to put my criminal justice, addictions, social work, training development and customer service experience to work in an environment where my loyalty and achievements are acknowledged and rewarded. I want to stay in the Kokomo area.

Customer Service Supervisor

Burlington, IN

About Me

Industry:	Customer Service
Occupation:	Customer Service Supervisor
Highlights:	Merit Scholarship to Ball State University, Acceptance into Honors College, Addictions Counselor Certification, Licensed Insurance Agent in Indiana

Education level:	Bachelor
Will Relocate:	No
Location:	Burlington, IN

Work Experiences

1/2001 - 10/2008

Indiana Judicial Center

Individual Contributor

Initial assistant administrator providing certification and standardization of court-administered alcohol and drug programs throughout the state, for the staff agency of the Judicial Conference of Indiana. Provides necessary direction, education, training, and support for judges and court professionals in the area of alcohol and drug programs.

1/2000 - 12/2000

Tippecanoe County Court Services

Executive

Developed, implemented and directed the integration of two court programs (community service and behavioral services) into one department. Expanded staff and facilities to provide more effective court services for county residents. Responsible for staff supervision, financial management and evaluation of contractors and programs. Also responsible for evaluation, referral and case management of court-ordered substance abuse offenders.

12/1995 - 12/1999

Wabash County Court Alcohol and Drug Program

Director / VP

Contract director for Wabash Superior Court Alcohol and Drug Program. Responsible for providing court referred clients with substance abuse evaluation, referral to education and treatment, and case management. Also responsible for evaluation of the quality of treatment referrals as well as coordination with the probation department and courts.

4/1995 - 10/1995

Wabash Addiction Care Center

Individual Contributor

Responsible for operation of court program, for adolescents. Also served as a counselor of inpatient and outpatient services for chemical dependency adults.

12/1993 - 4/1995

Four County Counseling Center

Individual Contributor

Responsible for outpatient substance abuse services including assessment, group and individual counseling, termination, progress updates to referrals, and case file management.

9/1993 - 12/1993