Michael F. McKenzie 4163 East 150th StreetCleveland, Ohio 44128216 283-4197216 536-2083(cell)McKenzie59@AOL.com
Business Management • Supervisory ExpertiseProfile: Well-qualified professional with proven results in productivity and performance improvement initiatives. Personable, independent, and committed to producing top-quality work and results. Positive attitude, excellent analytical and problem solving skills. Excelled in project management and training responsibilities. Disciplined work ethic. Job performance, strong leadership, communication and interpersonal abilities resulted in rapid promotions.
ACCOMPLISHMENT HIGHLIGHTS PROFESSIONAL EXPERIENCE
§ Initiated time study and reorganized check-out stations dramatically reducing customer wait time§ Increased sales 22% by strategic sales planning and product placement § Increased overall team productivity and harmony using leadership and interpersonal skills§ Promoted to Senior Manager within two month period for exceeding job performance levels § Complimented by upper management for 15% production increase using assessment skills and innovative techniques § Attention to detail and analytical abilities detected an equipment mis-alignment saving time and repair costs§ Coordinated all aspects necessary for a successful store opening including inventory, set-up, hiring and training Electrician, Self-employed, Cleveland, OH(07/96 – present)Used entrepreneurial drive to establish business. Built business through reputation for quality and word of mouth referrals. Competent handling all aspects of the business operations such as advertising, scheduling, general accounting, and customer service issues.Project Manager, Aspen Contracting Canton, OH(04/08 – (09/08) Solicited roofing contracts, prepared cost calculations, material orders, material inventories, crew instructions, crew supervision and revenue collections.Sales consultant, Rick Case Hyundai, Cleve., OH (08/07- 04/08)Sell new & used vehicles, certified & licensed rep., providing customer service as well as data entry and document prep.Electrician, More for the Money Electric, Oakwood Village, Ohio (08/02 – 11/06)Utilized skills obtained from earning a certificate in residential wiring and self-employment to assess job needs, compute project costs, purchase materials and perform repairs, upgrades and new installations correctly.Senior Manager, Hollywood Video, Mayfield Heights, OH (10/97– 07/98)Hired as Assistant Manager rapidly promoted to Senior Manager responsible for all decision-making and store operations. Motivated and trained workforce that earned reputation for outstanding fast customer service. Saw an increase in customer base of 24%. Accurately tracked inventory and maintained financial and operational records.Consultant, Plymouth Place,) Solon, OH(09/96 – 04/97)Promoted automobiles by providing comprehensive information and advice verbally and via computer. Quick learner that stayed current researching product knowledge that met customer needs.Supervisor, US Postal Service, Cleveland, OH(05/84 – 03/91)After promotion, supervised 18 employees, administered evaluations, meetings, scheduled work assignments, coordinated timely collection, processing and routing of mail.
EDUCATION & HONORS
Ashland University, Bachelor of ArtsBusiness AdministrationCum Laude GraduateOhio Central School System, Residential Wiring Certificate26 Letters of CommendationMaintained 99% accuracy level on accumulate edit testsMilitary PromotionsMeritorious Promotion in rankPromotion by recommendation in rankGranted Secret Security ClearanceU.S. Marine Corps • Sergeant
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