Chips Fed Payments / FX, U.S.D investigations/compensation specialist

COMPANY	POSITION HELD	DATES WORKED
Wachovia Bk	Money Transfer Investigations/Compensation	2/2000 - 4/2008
MTB Bk NY	Supervisor Money Transfer, Investigations and Compensation	1/1995 - 10/1999

SCHOOL	MAJOR	YEAR	DEGREE
Brooklyn College, NY	two years	1982	Trade School Degree

TYPE	TITLE	URL	DESCRIPTION
Book	Religious	media url	The Bible

Highlights:

* Successfully completed numerous on going training courses in computer program operations and progressive Bank policies/procedures. * Communicated and interacts effectively with all levels of personnel and people of diverse cultures/backgrounds; maintains a positive and upbeat attitude. * A team spirited individual, highly adaptable to varying environments, Shift roles easily to cover a multitude of positions. * Highly motivated, organized and results-oriented professional with strong analytical and follow through.

Companies I like:

Banking

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• payments dept
• Foreign Exchange dept.

U.S.Dollars investigations & compensation Specialist * Investigated exception items and resolved complex Money Transfer inquires received via SWIFT, CHIPS, Fed, Phones, and E-mails etc... Ensuring Minimal losses for the Bank and customers satisfaction. * Corresponded with domestic and International Banks, overseas representative offices and customers to confirm payment details and instructions. * Effectively time managed multiple cases of varying difficulty; Able to utilize internal & external resources required for the timely resolution * Maintained through and accurate records, Good oral and written communications skills * Corresponded with Compliance Unit (OFAC) to resolve blocked and rejected transactions for compliance with Anti-Money (AML) regulations * Based on the IFSA Rules collected the daily Fed Funds Rate from the Federal Reserves Bank of New York, New York or through the Internet to ensure back-valuations, use of funds, amendment charges, net comp. are uniform. * Applied the various rules and regulations governing investigations. * Effectively time managed multiple cases of varying difficulty; Able to utilize internal & external resources required for the timely resolution of assigned cases; Maintain through and accurate records, Good oral and written communications skills * Showed a high standard of professionalism in the daily work. * Always made sound decisions and will negotiate to the best interest of the Bank. * Collaborated with peers and managers in the immediate area as well as other departments to help them achieve goals for investigations, compensation and balance related issues. * Processed payments for compensation to minimize the volume of the work in Wire Transfer dept. * Shifted roles easily to cover a multitude of positions * Provided Monthly report.