Robin M. Goldman 4342 Sheffield Avenue Hammond, IN 46327 (219) 937-4162 (H) (312) 787-5533 (W) Qualifications Excellent communication skills People oriented Responsible & conscientious Good organizational skills Willingness to learn Detail oriented Skills Corel Suite 8.0, MS Word 2001, Quickbooks Pro, Internet research (legal/general), Collections, Typing (40-45 wpm), Ordering supplies, Heavy phones , Customer service, Filing, Cash handling, Timeslips (client billing), TimeMatters , Collating, Copying, Conference room setup, Heavy client contacts, General errands, Human Resources (process new employees-Orientation) Work Experience August 1997-Present Horowitz & Weinstein – Chicago, IL Currently working as an Administrator, relief receptionist, front and back office support. Duties include: heavy client/services contact, court recordings/filings, typing, filing, supplies, collections, research, general errands, phones, accounting (A/P), client billing, calendar appointments for staff. (5 attorneys + support staff). June 1996-1997 Temporary assignments doing secretarial, administrative and receptionist duties. April 1995-June 1996 Americall Corporation – Joliet, IL Administration Dept. – Telephone sales, verification, Quality control, processing, support staff to Executive Director. October 1993 – January 1994 Norm Thompson – Portland, Oregon Telephone Orders Dept. – Customer Service: orders processed over phone, assisted customers w/selections, “soft sold” incentive items from catalog. 1992-1993 Savin Systems NW – Oswego, Oregon Receptionist-Secretary. Provided front office support to administrative staff. Education – Heald Business College – San Francisco, CA (Computer Science – 1 ½ Yr.(Certificate Program)

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	8/1997 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Antioch Sr. Hight	General	1978	High School/GED Degree

Highlights:

Self Starter, hard working, Pleasant, strong track record (11 years working for firm)

Companies I like:

Creative Companies!

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Office Management & Client Relations