Self starter, high energy, fast paced learner, with 20 plus years of customerservice experience, + 6 years of inside sales and contract negotiation experience.

COMPANY	POSITION HELD	DATES WORKED
Adventure Unlimited	(Confidential)	9/2007 - 1/2008

SCHOOL	MAJOR	YEAR	DEGREE
Point Park University	Theater/Acting	1992	Bachelor Degree

Highlights:

Have always been promoted in every position I have ever heald. Begining with, Line Cook for Roy rogers in Pittsburgh, and being promoted 5 times within my 3 year carreer there to supervicor and subsequently Manager, assigned to openeing new stores within the greater Pittsburgh area.

Companies I like:

Fedex, Homedepot,

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Call Center Supervisor

Managing a group of 6 persons in my Dept. Involved in Company wide implementation of OTA's.