(A copy of my resume)
513 Toxaway Ct.
Fayettville, N.C. 28314
Phone: (910) 213-5690
E-mail: m_serrone@yahoo.com
Work Experience:
11/2007-5/2008 Ajilon Communications Tampa, Fl.
FIOS Installer
Installation and training of new technicians for Verizon FIOS to residential, MDU (Multi-Dwelling Units) and businesses.
8/2004-11/2007 Self Employed Sarasota, Fl.
Multiple Tasks
Installation, Sales and service of home entertainment products. Whole house audio systems, phone systems, internet and network setup, Home theater installation and set-up Universal one-touch remote control programming. Construction work, Framing roofing, some cabinet installation and finish work Contracted for Comcast (Sarasota County’s local Cable TV provider) Did reconnects, installed HD and standard STB's, Comcast triple play, TV, Phone and Internet. Satellite installations for DirecTV
10/2001-7/2004 Sound Advice/Tweeter Corp. Sarasota, Fl.
Crew Chief
Installation, service, and design of Home Theaters, programmable remote controls, whole house audio systems etc.
11/2000-10/2001 Cooper for Stereo Clearwater, Fl.
Installation Dept. Manager
Setup, schedule and organize daily calls for home theater installers.
Late 1997-11/2000 Self employed Long Island, N.Y.
Surround sound system installer
Installation of surround sound systems, Early HDTV, DirecTV, Dish Network, mounting Plasmas.
1/1992-mid 1997 A.H.R/ Home Security Los Angeles, Ca.
V.P of Operations
Managed all aspects of a telemarketing and canvassing Home alarm system company by assisting in the telemarketing pitch, sales pitch, final installation and up selling procedures.
References
Professional:
Mel Klinghoffer Customer (813)833-7130
Marcus Mac A.H.R./ Home Security (310) 953-7683
Martine Ajilon. (813) 854-2640
Michael Randle Sound Advice (786) 488-2305
Personal:
Nick Rounds co-worker/Close Friend, Sound Advice (612) 756-4483
Stuart Histon Friend (941) 238-7716
Other Work Experience and Personal Activities:
Rigger and Electrician for Jupiter and Andros marine. Construction background, Former Disc Jockey, and wedding M.C., Bartender. First Mate and Assistant Engineer on 3 Motor Yachts. Marine/Boating Background.
Golf, Ice Hockey, Bowling.
Awards Received:
1994/95/96 Technician of the year for Home security
2002/03 Platinum level Crew chief Sound advice/Tweeter
2007 customer service recognition from Comcast
2008 Customer appreciation award from Verizon for FIOS Customer satisfaction
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