Pro-Active Goal oriented. Proven ability to be flexible and adaptable. Ability to assess needs, analyze, and solve problems. Excellent organization and communication skills. Self-motivated, professional, reliable, competent. Meticulous attention to detail. Responsible business experience in office management procedures to include planning, scheduling, and delegation. Experienced in Technical Support and Public Relations.

Highlights:

14 + years of experience in the customer service field, 12 as a manager; Excellent communication and issue resolution abilities; Ability to communicate with staff and customers and motivate them to increase productivity; Experience working effectively in a vigorous, multi-tasking environment. Please see enclosed resume that provides more details on my experience, skills and abilities that I possess.

Companies I like:

Coca-Cola, Pepsi, Anheuser Busch, Babardi, Marriott Hotel, Maxwell House

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Managed retail support with multiple suppliers in the food industry. Maintained weekly, monthly, supplier, A/R and commission reports. Developed and maintained effective relationships with clients and customers. Ensured successful and timely resolution of customer and client issues.