Earnest and dedicated professional with the ability to gain the trust of others, exceptional interpersonal, communication and leadership skills, honest, loyal, high integrity and ethics, love a challenge, respectable, compassionate, sincere, lead by example

COMPANY	POSITION HELD	DATES WORKED
Magellan Health Services, Inc	(Confidential)	10/2003 - 4/2008

SCHOOL	MAJOR	YEAR	DEGREE
Ottawa University	Human Services, Clinical Counseling	1999	Bachelor Degree

TYPE	TITLE	URL	DESCRIPTION
Book	Don Dinkmeyer, Ph.D. & Daniel Eckstein, Ph.D./Leadership by Encouragement	media url	About adding value to our teams, our teams are to add value to the organization, and our organizations are to add value to our larger world, then we have to learn to give and receive what is uniquely good about ourselves and our associates. In other words
Book	Robert N. Lussier/Human Relations in Organizations/A Skill-Building Approach	media url	Provides the goal of human relations as it is to create a win-win situation by satisfying employee needs while achieving organizational objectives. Provides numerous self-assessment test.
Book	Gerald Corey/Issues and Ethics in the Helping Professions	media url	Eye opener to the complexities and subtleties of ethical thinking and practice.

Highlights:

Companies I like:

Schaller Anderson, Touchstone, Healthcare Scouts Nursing, CPES, SCAN Health Plan, Humana, Health Services Advisory Grou, Innovations Group, Inc, White Mountain Catholic Svc's, MIHS, Southwest Behavioral Health, Metro Care Services, Az Dept of Economic Security

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Team Player
Analyze Specific Utilization Problems

• clinical supervision
• social service resources
• community organizations
• program development and evaluation
• policy and procedure development
• organizational structure
• oral/written communications
• quick learner
• direct activities of professional staff
• establish and maintain cohesive working relationships with internal and external customers
• experience with SMI population
• knowledge of ACHHHS system
• honest
• trustworthy
• hard worker
• ambitious
• delegates projects
• management
• participates in training and orientation of new staff
• promote recovery concepts and inspire hope
• reliable
• sincere devotion to helping others
• goes above and beyond to ensure quality care and customer satisfation
• commitment to excellence
• showing genuine concern for others
• treat people as individuals
• reliable and accountable in word and behavior
• strong sense of purpose

strongly advocated for the safety of clients and staff in disagreement with staff/client ratio resulting in numerous injuries to clients and clinical team. More BHT's scheduled, minimal injury's and more reports of feeling safe from clients and staff. Daily review of clients charts/clinical documation resulting in minimization of deficiencies as requires per JACHO standards.