A seasoned professional with a verifiable track record of effective interaction with all levels of management. Consistently utilizing outstanding communication skills, customer service, and creative problem solving to enhance organizational effectiveness in dynamic and deadline sensitive environments.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	11/1999 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Cuyahoga Falls High School	Cosmetology	1980	High School/GED Degree

Highlights:

Administrative Assistant, Customer Service, Event Planner with great communication skills

Companies I like:

Flexible

Interpersonal Skills

• Customer Service
• Administrative Assistant
• Human Resources
• Management
• Patient Registration

• Originally provided administrative support to three Directors by managing and organizing the administrative needs of the Information Technology Department • Current focus is providing a high level of support to one Director and his team of professionals to ensure effective and efficient operations while maintaining a dynamic team environment. • Maintain business appointment scheduling, coordinate travel arrangements, compose and distribute correspondence while prioritizing mail and telephone calls for manager’s review and/or action with a high level of confidentiality. • Organize and facilitate department meetings and team events by coordinating schedules, rooms and materials. • Plan and implement employee training as the Co-Facilitator for Total Quality Management. • Liaison for Human Resources (Training Administrator) - acclimating new employees to the departments’ processes while ensuring proper employee workstation setup. • Foster the FedEx culture while answering questions and providing guidance to others including executives, customers, outside contractors, and other colleagues. • Initiate routing and tracking of departmental invoices. • Maintain departmental office supply inventory. • Composed new proposal to streamline office supply budget. • Support team members in responding accurately to fax, telephone and email inquiries, act as back up answering telephones and greeting visitors. • Perform routine administrative clerical work such as document processing, record keeping and report generation.