Highlights:
I started off on the Support Desk and very quickly was given more responsibilities. After two years I was promoted to Systems Administrator where I took on the role of backup Network Admin and Messaging Administrator. That company was purchased by the company I'm currently with, and I was soon relocated to the US Corporate office and given the Lead Support Technician position and given further duties as a Collaboration administrator over all things messaging. (Email, IM, Spam, Blackberry, Social Software, Collaborative portals)
Companies I like:
IBM, Optimus, Lotus911
I'm the lead Support Technician for the North America region IT Support Center and the Administrator of our Collaboration infrastructure. Currently entails Lotus Notes/Domino, Sametime, Blackberry, Lotus Connections and currently piloting Lotus Quickr