Seeking employment as a Customer Service Representative or an Administrative Assistant where my experience, expertise, personal abilities, and commitment to do an excellent job would be of value to my employer and our customers.

Highlights:

Companies I like:

Forbes, Inc., Tele Tech, Comcast

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Team worker

Excellent customer service skills. Supervised in excess of seventeen employees. Computer literate: MS Word, Excell, Outlook, Data Entry, CTI telephony, keyboarding, and typing. Operate basic office equipment: Copier, Fax machine, and Scanner. Answer multi-line telephones with proper etiquette. Filing alpha and numeric record maintenance. Open and closed business establishment. Scheduled appointments for potiential customers and employees work schedules. Resolved customer service or billing complaints by exchanging merchandise for refunds.