Hard working customer service expert with exceptional multi-tasking skills. Detail oriented, quick learner,excellent communication and leadership skills. Dedicated, commitment to excellence, creative and like to have fun while getting the job done.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	9/2002 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Cranston Higher Education	GED	1993	High School/GED Degree

Highlights:

Promoted to CSR Manager within 2 years of employment. Implemented several key procedures crucial to the work flow throughout the company

Companies I like:

G-Tech, Rhode Island Hospital

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Directly assist the President of the company, handling 60% of the customer base. Created and implemented current work flow procedures for the customer service department.