Experienced professional with extensive administrative, supervisory, and customer service experience in both the private and public sectors.

COMPANY	POSITION HELD	DATES WORKED
American Pride Air Conditioning & Heating, L.L.C.	(Confidential)	7/2005 - 12/2007
City of Phoenix	(Confidential)	8/1999 - 7/2005

SCHOOL	MAJOR	YEAR	DEGREE
Arizona State University College of Law	Law	1994	Law Degree
University of Maryland, Baltimore County	Economics	1991	Bachelor Degree

Highlights:

I successfully started up and managed a full service heating and air conditioning company. While working for the City of Phoenix, I attended weekly City Council meetings to give written and oral presentations on hundreds of liquor license applications. In six years, I never missed a single meeting. I served on the implementation team for a complex and controversial (yet ultimately successful) business licensing ordinance.

Companies I like:

Dollar General, Servpro, Gaylord Opryland Resort, Other Nashville businesses

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Research and Analysis
Public Speaking
Handling Confidential/Sensitive Matters

• Administrative Assistant
• Project Coordinator

Performed all administrative and management functions for a full-service residential and commercial heating and air conditioning company. Handled vendor and customer relations, as well as all dealings with regulatory agencies and trade organizations.