Well-rounded office professional possessing an innate ability to multi-task. Strong customer service background. Enthusiastic and dedicated.

Highlights:

• Oversee an operation force of almost 60 employees • Train new operations employees • Input payroll for over 60 employees • Assist agents with computer system navigation and reservations • Negotiate with and respond to irate clients • Attend to several phone lines and respond to various requests from multiple managers • Responsible for distribution and protection of sensitive employee information • Interpret for deaf and hard of hearing clients and employees • Coordinate office volunteers • Book client appointments and administer office filings • Log phone messages and assist with client requests on phones specifically designed for deaf users

Companies I like:

Any with a positive environment!

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Responsible for headset ordering, allocation, tracking and upkeep for 150 employees. Involved in distributing and upholding new policies and procedures outlined by the company.