Dedicated management professional, with extensive years in customer service/relations

COMPANY	POSITION HELD	DATES WORKED
Barnes & Noble	(Confidential)	12/2002 - 12/2007

SCHOOL	MAJOR	YEAR	DEGREE
Miami dade college	Associates in arts	2008	Associate Degree
Robert Morgan	High school diploma	2002	High School/GED Degree

Highlights:

Was able to be promoted from within the company into an entirely different branch of the business, achieved high increases in sales plans, and was able to attain 9 consecutive 100%'s in secret customer service shops.

Companies I like:

Apple, Medical Offices,

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Lead a store within a store. Lead all procedures, from hiring and training, to merchandising and inventory, as well as loss prevention.