Over 10 years of experience in an administrative/managerial capacity. Delivery of exceptional customer service. Proven ability to maintain calm in stressful situations and provide results. Demonstrated ability to be a team player with a passion for creating a positive work atmosphere.

COMPANY	POSITION HELD	DATES WORKED
The Music Box	(Confidential)	8/2007 - 3/2008
AHPR, Inc	(Confidential)	2/2006 - 6/2007
Hollywood Production Center	(Confidential)	1/2005 - 2/2006
Starbucks	(Confidential)	9/2002 - 12/2004

SCHOOL	MAJOR	YEAR	DEGREE
Duncan U. Fletcher Sr. High	general	1988	High School/GED Degree

Highlights:

Researched and implemented new health insurance plan in order to provide employees with better coverage at a lower rate. Co-planned a 100-person luncheon for clients and investors. Reworked the entire Employee Handbook. Co-planned the grand opening of a second facility. Co-planned the annual Holiday Party for two multi-office locations. Redesigned the café, from menu planning to profit/loss margins, and turned the café into a profit making entity. Recognized three times for having 100% Snapshots with regards to customer service, store cleanliness, and drink specifications.

Companies I like:

n/a

P&L responsibilities
Presentation
Technology Solutions
Sales Support

• administrative
• secretary
• receptionist
• clerical
• office manager
• executive secretary

Responsible for maintaining large and detailed database of all client and professional contacts. Maintained detailed calendar for Sales & Special Events Department.