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Patricia P

Skillful Administrative Professional

Occupation:

Billing, Cost or Rate Clerk

Location:

Cleveland, OH

Education Level:

High School/GED

Will Relocate:

No

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Skillful administrative professional with extensive experience in the coordination, prioritization, and support of daily operational functions and multiple assignments. Strong attention to detail and demonstrated capacity to provide comprehensive support including customer service, scheduling meetings, coordinating daily activities and orchestrating travel arrangements, internet research, A/P and A/R experience, effectively managing special projects; a high degree of confidentiality and professionalism.

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Highlights:

Proven track record of setting up and maintaining processes that organized work flow to streamline operations and improve efficiency levels while achieving organizational objectives. Provides crisis intervention over telephone and e-mail, successfully resolving issues and ensuring repeat business. Collaborates with other departments regarding orders and customer issues. Exceptional interpersonal communication skills, both written and verbal; effectively serve as liaison between subordinates, peers and management to identify and resolve issues quickly; demonstrates initiative and follow through. Highly trustworthy, ethical and discreet; able to make sound judgments and decisions within demanding environments; demonstrates work experience to project a professional image. High level of office software skills including Microsoft Word, PowerPoint, Excel, Access, Outlook, Lotus Notes, Paradox, Quattro Pro, and Windows, Oracle and Visual operating systems.

Companies I like:

small to medium size

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Simplified and implemented office procedures to reduce wasted time and increase overall efficiency. Implemented daily processes and organized work flow to streamline operations and improve customer service. Provides crisis intervention over telephone and face-to-face, successfully resolving issues and ensuring repeat business. Collaborated with other departments in various locations regarding orders and customer issues. Initially recruited for temporary assignment; offered full time permanent position within three months due to outstanding administrative and customer service talents.
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