A dedicated individual with excellent cash management, customer relations, and conflict resolution skills. Ability to work well under pressure and learn something new from every task given. 5 years experience in the field of customer relations and currently enrolled as a student at the University of South Florida with a specialization in Marketing Communications. Related coursework in marketing management, advertising, human interaction, public presentations and group interaction.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	1/2008 - Present
(Confidential)	(Confidential)	9/2004 - Present

SCHOOL	MAJOR	YEAR	DEGREE
The University of South Florida	Communications	2008	Bachelor Degree

Highlights:

Companies I like:

Bank of America, Duke Energy, Wachovia

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Marketing Communications
• Administrative
• punlib relations
• account executive

Developed a internal employee communications survey for the General Manager. Ability to make executive decisions with upper management support.