Customer driven support technician, who while able to fix most problems a customer has, always rememebers that the customer is the focus.

COMPANY	POSITION HELD	DATES WORKED
Uniguest of Tennessee	(Confidential)	10/2006 - 3/2008

SCHOOL	MAJOR	YEAR	DEGREE
Skidmore College	Liberal Arts	1987	Associate Degree
The Vershire School	None	1983	High School/GED Degree

Highlights:

Companies I like:

Any

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Technicial support
• Help Desk

Last position, trained three new technicians, while continuing to find new and faster ways to solve the customers issues