Executive/Operations Assistant to the Owner, covering all aspects of operations where needed and completing daily projects with little to no supervision.

COMPANY	POSITION HELD	DATES WORKED
Madden Corporation	Operations Assistant/Customer Service	5/2002 - 6/2011

SCHOOL	MAJOR	YEAR	DEGREE
Pacifica High School	General Studies	1997	High School/GED Degree

Highlights:

I worked and implemented Budget Plan for Assisted Living Facility. In a service oriented company, I set up and maintained training procedures and created new employee handbook for Human Resource Department. I also had the opportunity to always be asked to provide project support and assistance from all departments heads in any company I worked for.

Companies I like:

Fedex, UPS, Offices, Staples, Costco, OCTA

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
12+ years Office/Administrative experience
Strong proficiency in MS Word, Excel, and Microsoft Outlook
Ability to adapt quickly and provide support in all company operations
55 WPM typing skills
Thrives in both a solitaire or team-oriented environment

• Assistant
• personal

1. Letter correspondence and various projects for the Owner. 2. Maintaining & processing confidential Human Resource documents. 3. Assist operations on a daily basis, including but not limited to, taking orders, resolving delivery problems, tracking orders, and obtaining accurate info to ensure proper delivery. 4. Compiling price rate sheets for Sales department. 5. Handle light Accounts Receivable issues from customers then forward major issues to accountant.