Bringing life and values to a company while demonstrating excellent communication skills along with compassion toward every employee(er). Encompassing a firm and steadfast work ethic while bringing a sense of warmth and appreciation for everyone. Goal oriented, punctual, determined.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	10/2007 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Appalachian State University	Public/Organization Communication	2005	Bachelor Degree

Highlights:

I have always been a very extroverted and outgoing person. I enjoy getting to know people and making sure that they are well taken care of. If someone is unhappy after talking to me, then my job is not finished. I have been able to appease certain customers who have been irate about a certain situation regarding orders, questions, comments, etc. by always finding the best solution. I have had several people email me compliments with how I have handled a situation, as well as had people speak directly to my supervisor just to tell them that they were pleased with the service I offered them. Making people happy, makes me me feel like I am doing a job well done, as well as ensuring that the company I work for has continued support and confidence from those people.

Companies I like:

Any Customer Service position

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Punctuality
Computer Skills
Team Work

• Customer Service

Always finding new ways to improve customer satisfaction to present to upper-management. Suggesting other alternatives to setting up more define job specifications for each employee.