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Ravindra K

CUSTOMER TECHNICAL SALES REP

Occupation:

Customer Service Representative

Location:

Ashburn, VA

Education Level:

Master

Will Relocate:

YES

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Looking for a suitable, challenging and a multi-tasking position; where my experience, skills, and training will be utilized to benefit my employer and myself. I posses the following attributes: * Communication skills (verbal and written) * Honesty/integrity * Interpersonal skills (relates well to others) * Motivation/Initiative * Strong work ethic * Teamwork skills (works well with others) * Analytical skills * Flexibility/adaptability * Multitask * *Computer skills (Word, Excel, Power Point, Order Entry, Trouble Shoot (Ticketing), Internet Explorer, Netscape Navigator, Lotus Notes, Outlook Express, MS Access,* * Experience working on Laptops and Desktops with Win 95, Win 98, Win 2000, Win ME, Win NT, Win XP, Win Vista, PDA, IPAQ, Blackberry (Verizon and Cingular), AS400, AS 390.* * Experience in assisting customers/clients with inquiries with sales, services, contracts, information on products, accessories, lease agreements, payment options (process credit/debit), processing order forms, filing, faxing, emailing, return authorizations, data entry (accurately input and maintain assigned ) of the associated information customer orders, including sales forecast in the application software, constant follow up with all internal and external customers, stocking inventory, staff support, general office duties. Responsible for the timely shipments of goods to the customers based on the start ship dates not cancel dates. Work with/follow up with warehouse manager/salesperson/ customer/EDI specialist/chargeback specialist to resolve billing disputes/charge backs issues related to order processing/shipping *

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Highlights:

Companies I like:

Retail, Pharmaceutical, Medical, Insurance

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