A self-disciplined, creative and quick-learning individual interested in utilizing extensive computer and program proficiency as well as excellent organizational, interpersonal, communication and proofreading skills in customer service or account manager position.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Customer Service Representative	5/2007 - Present
Panera Bread Company	(Confidential)	4/2005 - 3/2007
Sharon Serene Creative	(Confidential)	2/2002 - 11/2002
RE/MAX Realty Professionals	(Confidential)	5/1999 - 5/2001

SCHOOL	MAJOR	YEAR	DEGREE
Newman University	English & Communications	2001	Bachelor Degree
Kapaun Mt. Carmel	General Curriculum	1997	High School/GED Degree

Highlights:

Companies I like:

Catholic Health Initiatives, Pacific Life, Archdiocese of Denver

• 3+ Years in Administrative Support
• 60+ WPM
• Proficient in many Internet Services
• Proficient in both PC and MacIntosh platforms
• Proficient in ACT!
• Proficient in Adobe: PageMaker, PhotoShop, Illustrator
• Proficient in Microsoft Office: Word, Excel, PowerPoint, Access, Outlook
• 2 Years Management Experience
2+ years call center experience
15+ years customer service experience
International Shipping and Logistics knowledge

• Sales
• Administration
• Management
• Coordinator

I am responsible for all sales regarding catering services, including cusomter relations and actual product production. I am also responsible for growth of sales and marketing for my store.