Description
ACCOMPLISHMENTS Administrative * Operate 10-line telephone switchboard to answer, screen, forward calls, and take messages. * Run office equipment: fax machines, copiers, phone systems and arrange for equipment repairs. * Type, format, proofread, and edit correspondence and other documents using computers. Customer Service * Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. * Transmit information and documents to customers, using computer, mail, or facsimile machine * Address customer's needs with compassion and discernment in crisis situations
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