United Online - PhotoSite (www.photosite.com)
March 2005 - July 2007
Manager, Quality Assurance
Manage PhotoSite QA team (2 direct reports) hold weekly one-on-one meetings to review progress, write annual performance reviews, determine team goals and direction; manage workflow for additional QA personnel in India; set schedule; assign ownership; review test plans; run bug meetings; attend and provide input at project kick-off meetings and specification reviews; communicate with other groups as necessary to schedule and execute bi-weekly releases.
QA Department, Homestead Technologies Inc. (www.homestead.com and www.photosite.com)
July 1998 - March 2005
QA Manager (2004 - 2005): Lead duties mentioned below plus directly manage a small team of QA engineers and testers, hold weekly one-on-one meetings and semi-annual performance reviews.
QA Lead (2002 - 2004): Assign ownership of functionality to QA team members; run daily meetings with product management and development leads to assess readiness for code freeze; run showstopper meetings before release; assign bugs to developers; approve label requests; plan and run several company-wide test days for large projects being rolled out.
QA Engineer (1998 - 2001): Review site content (copy edit); write and execute test plans for site and software functionality; work closely with developers, design, systems, marketing, and customer support; perform interviews; train new hires in the QA department on tools and procedures; mentor new employees.