Occupation:Help Desk Specialist |
Location:Saint Charles, MO |
Education Level:High School/GED |
Will Relocate:YES |
Description
Dedicated, reliable, flexible, fast-learning, smart, easy-going, helpful
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | NOC Technician | 9/2002 - Present |
| Gateway To The Web | (Confidential) | /2000 - /2002 |
| Primary Network | (Confidential) | /1999 - /2000 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Rockwood Summit | High School/College Prep | 1997 | High School/GED Degree |
Social Media
| TYPE | TITLE | URL | DESCRIPTION |
|---|---|---|---|
| Book | Machine Beauty | media url | David Gelernter's book on the importance of elegance and simplicity in the design of technology. |
| Book | Hackers - Heroes of the Computer Revolution | media url | Steven Levy retraces the early history of modern computing, and explores the lives and mindsets of the innovators who made it happen. |
| Book | Dealers of Lightning | media url | The story of Xerox PARC, the innovative think-tank that essentially invented the modern computer landscape. |
| Website | AnandTech | media url | The best hardware review website out there! |
Accomplishments
Job Skills
| P&L responsibilities |  |
| Technology Solutions | |
| Sales Support | |
| Software Implementation | |
| Leadership | |
| PC Hardware | |
| Macintosh Hardware | |
| Windows | |
| Linux | |
Keywords
Responsibilities
I monitor our customers' critical networks and work with telecom carriers to resolve any outages. I also am responsible for direct telephone support of our business-level customers.
