Occupation:Help Desk Specialist |
Location:Saint Charles, MO |
Education Level:High School/GED |
Will Relocate:YES |
Description
Dedicated, reliable, flexible, fast-learning, smart, easy-going, helpful

Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | NOC Technician | 9/2002 - Present |
Gateway To The Web | (Confidential) | /2000 - /2002 |
Primary Network | (Confidential) | /1999 - /2000 |

Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Rockwood Summit | High School/College Prep | 1997 | High School/GED Degree |

Social Media
TYPE | TITLE | URL | DESCRIPTION |
---|---|---|---|
Book | Machine Beauty | media url | David Gelernter's book on the importance of elegance and simplicity in the design of technology. |
Book | Hackers - Heroes of the Computer Revolution | media url | Steven Levy retraces the early history of modern computing, and explores the lives and mindsets of the innovators who made it happen. |
Book | Dealers of Lightning | media url | The story of Xerox PARC, the innovative think-tank that essentially invented the modern computer landscape. |
Website | AnandTech | media url | The best hardware review website out there! |

Accomplishments

Job Skills
P&L responsibilities | ![]() ![]() ![]() |
Technology Solutions | ![]() |
Sales Support | ![]() ![]() |
Software Implementation | ![]() ![]() ![]() ![]() ![]() |
Leadership | ![]() ![]() ![]() ![]() |
PC Hardware | ![]() ![]() ![]() ![]() ![]() |
Macintosh Hardware | ![]() ![]() ![]() ![]() |
Windows | ![]() ![]() ![]() ![]() ![]() |
Linux | ![]() ![]() ![]() |

Keywords

Responsibilities
I monitor our customers' critical networks and work with telecom carriers to resolve any outages. I also am responsible for direct telephone support of our business-level customers.
