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Debra B

Proficient leader with integrity

Occupation:

Help Desk Specialist

Location:

Norfolk, VA

Education Level:

Associate

Will Relocate:

No

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Co-owner/President of a six-figure corporation, recently a Benefit Admin. Sr./Project Leader. Combined experiences provide a variety of skills especially in management and technical skills making me a unique candidate.

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COMPANY POSITION HELD DATES WORKED

Staffing Additions/ART-RAY CORP, Vitex Packaging Inc. (Confidential) 10/2007 - 3/2008
(Confidential) (Confidential) 7/2005 - Present
EDS/Towers Perrin (Zero Chaos) (Confidential) 8/2003 - 8/2007
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Highlights:

•Own/Manage a Corporation•Benefits Administrator Sr.•Microsoft Office•Windows 2000/XP technical support•Lead Customer Service Representative•Trainer•Professional Driver•Pallet Jack Operator

Companies I like:

No ideal companies

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I have led many diversified customer service projects. This experience includes creating a team atmosphere, training, setting up new user workstations, maintaining progress and updating status of the project, and evaluating project success or needs based off specific occurrences taken throughout the project. In technical experience I've set-up new userworkstations, worked with users to troubleshoot and resolve software or hardware issues, as well as implement software upgrades or provide equipment changes.
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