-Ability to direct complex projects from concept to fully operational status. -Goal-oriented individual with strong leadership capabilities. -Organized, highly motivated, and detail-directed problem solver. -Proven ability to work in unison with staff, and executives.

COMPANY	POSITION HELD	DATES WORKED
VIP Transport Inc.	(Confidential)	9/2007 - 2/2008
Uhaul Company of Fort Lauderdale	(Confidential)	6/2001 - 8/2007

SCHOOL	MAJOR	YEAR	DEGREE
Nova Southeastern	General Education	2000	High School/GED Degree

Highlights:

-Successfully established new client feedback program to increase level of service. -Balanced $1.9 million dollar budget, resulting in an impressive 30 percent profit margin. -Established sales and reservation procedures for new client prospecting and retention. -Designed procedures supporting short term service income loss with retail sales growth. -Redesigned customer reservation templates improving functionality and effectiveness. -Created and implemented a new hire program to clearly define work objectives and goals.

Companies I like:

open

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Administrative
• Operations
• Management

Worked with executives on improving P/L performance. Developed a top performing sales/customer service team.