Ensured that the requirements and precedents set forth by the USMC were achieved and exceeded by 35 marines. Also tracked each soldier’s personal, professional, and educational progress. Solely responsible (within the battalion) for a software program, which kept track of over 1 million pieces of communication equipment. Improving the application and integration of that system resulted in being awarded the Navy Achievement Medal during operation “Desert Storm”.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	10/2006 - Present
Starbucks	(Confidential)	10/2005 - 8/2006
Your Private Limousine	(Confidential)	9/2003 - 3/2005
Lanier Worldwide	(Confidential)	2/2002 - 1/2003
United States Marine Corps	(Confidential)	4/1990 - 1/1994

SCHOOL	MAJOR	YEAR	DEGREE
Northern Illinois	Special Education	2001	Bachelor Degree

Highlights:

Companies I like:

Deageo

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Marketing
• Account Manager

Managed detailed maintenance and care of 30 livery vehicles and drivers. Prospected and hired new chauffeurs. Resolved conflict between chauffeurs, office personnel, and customers. Prospected and generated new and promising business leads. Supervised and scheduled all details of incoming groups of up to 400 people. Ensured the satisfaction of each and every customer to solidify future commitment to our service. Managed dining room operations and staff to assure superior service was provided at all times. Supervised 100 restaurant staff members. Ensured customer satisfaction and provided support to staff during heavy dining periods. Responded to customer complaints and negotiated effective solutions to problems and issues. Acted as an intermediary between kitchen and floor staff to present the best team effort. Maintained restaurant inventories. Managed secret shopper reviews by developing staff weaknesses and highlighting staff strengths.