Highly driven manager that places a premium on customer satisfaction and retention. Highly adaptive and excellent interpersonal skills.

COMPANY	POSITION HELD	DATES WORKED
TestAmerica	(Confidential)	11/1995 - 12/2007

SCHOOL	MAJOR	YEAR	DEGREE
University of California - Berkeley	Chemistry	1988	Bachelor Degree

Highlights:

Laboratory Director for 12 years. Responsible for: Operations, QA/QC, HR, Customer Service, Inside Sales, Profit and Loss, Health and Safety. Technical Director (environmental laboratory) for two years. Responsible for: 3 department managers as direct reports and approximatley 50 degreed environmental scientists within those departments.

Companies I like:

Finance, Real Estate, EPA

Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Leadership

• Management
• technical
• operations
• regulator
• auditor
• sales

Hiring, training and managing employees and client relations.