High energy IT professional with exceptional interpersonal, communication and leadership skills. Resourceful, creative, loyal

COMPANY	POSITION HELD	DATES WORKED
Channel Blade Technology	(Confidential)	9/2004 - 11/2007
Reynolds & Reynolds Web Solution	(Confidential)	10/2002 - 9/2004
BoatVentures	(Confidential)	11/2001 - 10/2002

SCHOOL	MAJOR	YEAR	DEGREE
ODU ITPro	Microsoft Certified Professional	2003	Specialist Degree
Tallwood HS	General Study	1995	High School/GED Degree

Highlights:

Companies I like:

ATF Media

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Desktop Support
• Help Desk
• Administrator
• Support
• PC

I have spent the past 7 years with the same company, doing various levels of tech support. I started doing primarily tech support, moving to computer operations, lead operator, and 2nd tier support. I would love to get back into the field. I want the opportunity to provide my analytical abilities and support to your company. My experience includes software support/installation, hardware troubleshooting, network issues, trouble-ticket entrance and tracking, project ownership, and various skills in reporting, computer operations including performing back-ups of sensitive data.